What SeedWebs does not have

This page collects the things people ask for that SeedWebs cannot do today. It exists so you do not spend time hunting for a menu that is not there, and so the AI assistant answering from these guides tells you the truth.

Rule for the AI assistant If the question is not covered in these guides, say you do not know and suggest contacting the SeedWebs team. Never guess a menu, button, field or URL that the guides do not name. Guessing that a feature exists sends a customer looking for something that is not there.

Content types that do not exist

These five are asked about most often. Today there is no admin menu, no public page and no API for any of them.

What people ask for	Status	What to use instead
Online courses, lessons, enrolments	Not available	Build them as Pages or Docs and order them with parent/child nesting. Docs have to be enabled per site first — see Pages and posts
Hotel rooms, availability calendars	Not available	The booking system that does exist is Tours and bookings, which has to be enabled per site (see the next section)
Property listings, for sale or rent	Not available	Build them as Posts and add extra fields through a Template — see Themes and templates
A single-page sales page with an order form (salepage / LP)	Not available as its own content type	Build a Page with HTML Builder and embed a form with {{form slug="..."}} — see Template tags
Donations, fundraising campaigns	Not available	Build a page explaining it and collect donor details with Forms

The database still contains tables called courses, rooms, properties, salepages and donations, left over from an earlier plan, but no code touches them. If somebody tells you “the table is already there, it must be easy to switch on”, treat it as building the feature from scratch.

The store has a catalogue, but no cart for customers

This is the most common misunderstanding. Store at /admin/store holds products, categories, brands and attributes, and has a back office for recording orders — but there is no shopping cart and no checkout on the public site.

Thing	Status
Product listing and product detail pages on the site	Yes, at /products and /products/{slug}
Add-to-cart button / a cart	None
A checkout where a customer pays for products themselves	None
Recording orders	Yes, but staff enter them by hand at /admin/store/orders
Discount coupons	Only on orders staff create in the back office, since there is no cart for a customer to type a code into
Product reviews, star ratings	None
Wishlists	None
Importing products from CSV or Excel	None
Several currencies on one site	None. One currency at a time, under the store settings General tab at /admin/store/settings
Syncing stock with an external system	None. Enter stock levels on the product page

The catalogue is available on Pro and above. The order back office and coupons are on the trial and Business only — so on Pro the Store menu appears without Orders.

Store → Payment (/admin/store/settings?tab=payments) has fields for Stripe, PromptPay and bank account details. Those values are stored, but there is no customer-facing checkout using them yet, so filling them in does not put a pay button on your site.

The only route by which a visitor can actually pay you today is tour booking, which takes Stripe and PayPal — and the tours system has to be enabled per site. See the next section.

Some content types need the SeedWebs team to enable them per site

There is a per-site feature flag (called experimental in the code), separate from your plan. Without it, the menu is absent from the sidebar and is not in the list at Settings → General → Admin Menu either.

Content type	Needs the per-site flag	Plans that allow it
Events	Yes	Every plan
Docs	Yes	Every plan
Books	Yes	Every plan
Staffs	Yes	Every plan
Members	Yes	Trial and Business
Newsletters	Yes	Trial and Business
Tours and bookings	Yes	No plan includes them. The per-site flag is the only route

The types you can use with no request at all are Pages, Posts, Sliders, Media, Forms, and Store subject to your plan. A site whose trial has ended loses Forms, Store, Members and Newsletters, keeping only the basic content types. Plan details are in Plans and billing.

If you want anything from this table, ask the SeedWebs team — you cannot enable it from the admin panel yourself.

Content management features that do not exist

What people ask for	Status	What to use instead
Scheduled publishing	None. The only statuses are Draft, Published and Trash	Leave it as a draft and publish it yourself when the time comes
Revision history, rolling a post back to an earlier version	None	Restore from a backup at Tools → Backup (/admin/tools/backup) — but a restore rolls back the entire site at once, and only super_admin can do it
Comments under posts	None	Collect responses with Forms, or embed an external comment service via a script under Settings → Code
A preview link to send somebody before publishing	None. Draft content does not appear on the public site at all	Give your reviewer an admin account with the editor role — see Users and permissions
Site-wide find and replace	None	Edit each page
A listing page for all Docs on the public site	None. Only the detail page /docs/{slug} exists	Build a page yourself and link to each document
Exporting content as a WordPress file, or a ZIP with images	None. The export at Tools → Import / Export is a single JSON file	Keep the JSON file. The images stay in the media library
Importing from Wix, Squarespace, Joomla or Blogger	None	The importer at Tools → Import / Export takes WordPress WXR .xml only

Email, marketing and talking to customers

SeedWebs is not an email provider. It can send email, but it gives you no mailbox, does not receive email, and does not set up MX records or create you@yourdomain.com addresses. You need a separate email service for that.

What people ask for	Status
A mailbox on your domain, receiving email	None
Having the email SeedWebs sends come from your domain	Possible, but the SeedWebs team has to configure and verify the domain first. There is no admin page for it. By default, mail is sent from an address on mail.seedwebs.app
Scheduling a newsletter for later	None. You press send and keep the screen open until it finishes
Automated email sequences (drip, autoresponder, welcome series)	None
A/B testing email subject lines	None
Live chat answered from the admin panel	None

Email quotas follow the plan: Business sends 10,000 per month, the trial 100 per month, and Seed and Pro cannot send newsletters at all. The counter includes every email the site sends that month, not only newsletters.

Chat buttons at Settings → Chat Buttons (/admin/settings/chat-buttons) are floating buttons that link out to Messenger, Facebook, X, LINE, a phone number or an email address. The conversation happens in those apps; it does not arrive in the SeedWebs admin panel.

The AI chat widget that answers your visitors’ questions uses Gemini, and you supply your own Gemini API key under Settings → General → AI Features. SeedWebs does not provide a key, and no other AI provider can be chosen on that page. Conversations can be read back at Logs → Conversations (/admin/logs/conversations), but you cannot reply from the admin panel.

Analytics and SEO

The Dashboard has built-in analytics, within limits.

What people ask for	Status
A custom date range, or more than 30 days back	None. 7 days and 30 days are the only choices
Unique visitors	None. It counts views, split into Desktop and Mobile only
A breakdown by country, or detailed device data	None
Exporting an analytics report	None
Editing robots.txt	None. It is generated for you: it blocks /admin/ and /api/ and points at /sitemap.xml
Tracking your Google keyword rankings	None
Adding Google, Meta, TikTok or LINE tracking scripts	Yes, at Settings → Marketing (/admin/settings/marketing)

The SEO page at /admin/seo checks your content against built-in rules, such as title and description lengths. It is not connected to Google Search Console and does not pull in rankings or search terms.

Infrastructure and file access

SeedWebs is not rented hosting space. There is no server for you to administer.

What people ask for	Status
FTP, SFTP, SSH, File Manager, cPanel, DirectAdmin	None
phpMyAdmin or direct database access	None
Installing WordPress plugins or themes	None. SeedWebs is not WordPress; it has its own theme system — see Themes and templates
Writing PHP or your own server-side code	None. Only HTML, CSS and browser JavaScript, through a theme and Settings → Code
A staging site separate from the live one	None
Changing the {slug} in your .seedwebs.app address yourself	No admin page for it. Ask the SeedWebs team
Uploading ZIP, EXE or other unlisted file types to the media library	None. (ZIP is used only for importing a theme at Settings → Themes)

Media library uploads are limited to these extensions, at 64 MB per file: images jpg jpeg png gif ico webp svg, documents pdf doc docx ppt pptx pps ppsx odt xls xlsx, audio mp3 m4a ogg wav, video mp4 m4v mov wmv avi mpg ogv 3gp 3g2, and fonts woff2. More in Media library.

Account and integrations

• Receipts, changing plan, renewing happen at seedwebs.com, not in a site’s admin panel. See Plans and billing.
• Connecting your own domain is also done from seedwebs.com, and has both a plan condition and a per-site one. See Your own domain.
• API Tokens and Connected Apps, at /admin/tools/api-tokens and /admin/tools/connected-apps, are for paid plans only (Seed, Pro, Business). Not available on the trial or after it has expired.
• Bulk content import over the API takes JSON, and also requires a paid plan.

If what you need is not in these guides

These guides describe only what exists. If a feature you want is mentioned nowhere else and is not listed on this page, treat it as unconfirmed and ask the SeedWebs team.

Start from Admin panel overview to compare against the menus that really are there.