Admin panel overview

This page maps out the admin panel: what the sections are, where they live, and what the words mean. If you are brand new, read Getting started first, then come back here for the full map.

Where the admin panel is

It lives at {slug}.seedwebs.app/admin/, where {slug} is your site’s name on the platform.

The admin panel runs on the .seedwebs.app address only. If you have connected your own domain (see Your own domain), you can still type yourdomain.com/admin/: it forwards you to {slug}.seedwebs.app/admin/, and you sign in there.

The parts of the screen

The screen is a sidebar on the left and a content area on the right.

Part	Detail
Top of the sidebar	Favicon (or the first letter of your site name) + site name + tag line. Clicking it opens the live site in a new tab.
Collapse button	The circled-arrow icon in the corner of that header. Collapses the sidebar to icons only; remembered in your browser.
Sidebar	Every menu item. Click a heading to expand its sub-items.
Bottom bar	Your avatar, name and role. Click to open the user menu.
Mobile menu button	The hamburger icon at the top right, which shows and hides the sidebar.

The user menu at the bottom holds four things:

1. Edit Profile, at /admin/profile
2. Admin theme: Light / Dark / System
3. Admin language: EN or ไทย. Stored in the browser you are using, so it does not follow you to another machine
4. Log out

If your site is on the trial plan, a yellow “Beta preview / pre-launch access” bar sits under the sidebar header.

Dashboard

/admin/dashboard is always the first item, and every role can see it. It holds:

• Analytics — a 7 days or 30 days range, total views split into Desktop / Mobile, and a daily bar chart
• Top Pages and Top Referrers — the top 8 for the range
• Recent Activity — the 5 most recent entries, with a More link to the full Activity page
• An AI Content button, which appears once an AI API key is saved under Settings → General → AI Features

The sidebar, in its real order

1. Dashboard
2. Every content group, in the order set under Settings → General → Admin Menu
3. Store, if enabled
4. Tools
5. Settings

The Logs group counts as one row in the Admin Menu list, so you can drag it in among the content groups. Store has a row in that list too, but in the sidebar it always sits after the content groups no matter where you drag it. Tools and Settings are not in the list at all, so they cannot be reordered and are always last.

A newly created site shows only Dashboard · Pages · Posts · Media · Logs · Tools · Settings. Everything else starts switched off.

Content groups and their sub-items

Group	Sub-items	Main URL
Pages	All Pages · Add Page · Structure · Templates	/admin/pages
Posts	All Posts · Add Post · Categories · Tags · Authors · Author Categories	/admin/posts
Media	All Media · Folders	/admin/media
Sliders	All Sliders · Add Slider	/admin/sliders
Forms	All Forms · New Form · Entries · Form webhooks	/admin/forms
Docs	All Docs · Add Doc · Structure · Templates	/admin/docs
Events	All Events · Add Event · Categories	/admin/events
Books	All Books · Add Book · Categories	/admin/books
Staffs	All Staff · Add Staff · Categories	/admin/staffs
Members	All Members · Signup Form · Login Settings	/admin/members
Newsletters	All Newsletters · New Newsletter · Subscribers · Interests	/admin/newsletters
Tours	All Tours · Add Tour · Categories · Bookings	/admin/tours

Everything from Docs downwards in that table is hidden on an ordinary site — see Why a menu item is missing at the end of this page.

What visitors submit through every form is collected under Forms → Entries (/admin/forms/entries); a single form’s entries open from its Entries link in the table at /admin/forms.

Importing entries from a CSV

Moving from another site, such as WordPress with Gravity Forms, you can bring the old entries into the matching form. Open that form’s entries (its Entries link at /admin/forms) and press Import CSV, next to Export CSV. The button appears for Super Admin and Admin only.

• The file uses the same columns as Export CSV: Submitted at (the entry’s date), Status, Page URL, and one column per field, headed by the field’s label or its name. Any other column is ignored. A file you exported from a form imports straight back into a form with the same fields.
• Before anything is saved you see how many rows were found, which column goes to which field, which columns are ignored, which fields have no column (they are stored empty), and the first three rows.
• Nothing is sent. An import sends no notification email, no auto-reply to the person who filled the form in, and nothing to your form webhooks.
• Each entry keeps the date in Submitted at. Write it in UTC as 2024-05-01 09:30:00, or in ISO form such as 2024-05-01T16:30:00+07:00. A row whose date cannot be read, or lies in the future, is not imported and is listed with its row number. A row with no date gets the time of the import.
• A row with no status is filed as read, so old entries do not crowd the new count.
• Importing the same file twice is safe. A row whose submitted time and answers match an entry already on the form is skipped and counted as already there. A row with no date cannot be matched this way, because it gets a new time on every import.
• An answer for a question the form no longer has is kept on the entry, where the entry page shows it, but it does not appear in Export CSV.
• When it finishes you see how many entries were imported, how many were already there, and which rows could not be imported, with the reason.

Settings, Tools, Logs and Store are four separate places

All four are top-level groups in the sidebar. None is nested inside another. The common mistake is the address of Tools and Logs: they are /admin/tools/ and /admin/logs/, a different family from /admin/settings/.

Settings, at /admin/settings/*

Configuration for the site itself. Opening plain /admin/settings takes you to General.

Item	URL
General	/admin/settings/general
Site status (maintenance mode, coming soon — see Maintenance mode and coming soon)	/admin/settings/site-status
Themes	/admin/settings/themes
Code	/admin/settings/code
Menus	/admin/settings/menus
Banners	/admin/settings/banners
Cookies	/admin/settings/cookies
Chat Buttons	/admin/settings/chat-buttons
Marketing	/admin/settings/marketing
Payments	/admin/settings/payments
Users	/admin/settings/users

Settings → Payments configures the payment gateways and tax mode for tour bookings. The store’s gateways are a different page, at Store → Payment.

Tools, at /admin/tools/*

Data and system jobs. Opening plain /admin/tools takes you to SEO.

Item	URL
SEO	/admin/seo
Redirects	/admin/tools/redirects
Import / Export	/admin/tools/import
Demos	/admin/tools/demos
API Tokens	/admin/tools/api-tokens
Connected Apps	/admin/tools/connected-apps
Backup	/admin/tools/backup
Reset	/admin/tools/reset

SEO is the first item in this group, but its URL is still /admin/seo, not /admin/tools/seo.

Logs, at /admin/logs/*

Opening plain /admin/logs takes you to Activity.

Item	URL
Activity	/admin/logs/activity
Email	/admin/logs/email
Conversations	/admin/logs/conversations

Conversations only appears once an AI API key is saved and the AI chat widget is switched on.

Store, at /admin/store/*

Item	URL
Dashboard	/admin/store
Orders	/admin/store/orders
Products	/admin/store/products
Categories	/admin/store/products/categories
Brands	/admin/store/products/brands
Attributes	/admin/store/products/attributes
Templates	/admin/store/products/templates
Coupons	/admin/store/coupons
Shipping	/admin/store/settings?tab=shipping
Payment	/admin/store/settings?tab=payments

Old URLs still work

The former addresses of pages that moved to Tools and Logs still open and forward themselves — /admin/settings/api-tokens → /admin/tools/api-tokens, /admin/settings/activity-logs → /admin/logs/activity. Old bookmarks are safe, but worth updating.

An admin URL that does not exist shows a “Page not found” screen with a button back to the Dashboard.

Vocabulary

Pages vs Posts vs Docs

All three store the same kind of content. They differ in how they are grouped and where they live on the site.

	Pages	Posts	Docs
For	Content that sits still — About, Contact	Content that flows with time — news, a blog	Manuals, reference material
Parent/child nesting	Yes (has a Structure page)	No	Yes (has a Structure page)
Categories	No	Yes	No
Tags	No	Yes	No
Author	No field	Primary author + co-authors	No field
Address on the site	/{slug} at the top level	/posts/{slug}, with a listing at /posts	/docs/{slug}
Automatic listing page	No	Yes, at /posts	No

Docs have no listing page on the public site; each document is reachable only at its own address. For a table of contents, build a page with the links yourself, or put them in a menu.

Your home page is the page whose slug is home and whose status is Published. Without one, SeedWebs falls back to the first published page. Writing content is covered in Pages and posts.

Theme vs theme part vs template

A theme is your site’s entire look. It lives at Settings → Themes, and one theme is active at a time. A theme has five tabs:

Tab	Holds
General	That theme’s Header, Footer, Global Styles, Global JavaScript and Body Class
Nav	The parts that draw the navigation menu
Elements	Reusable parts, such as a post card
Templates	The page shell for each content type — post-list, post-detail-page, page
Emails	Email templates. Only appears when the Newsletters group is enabled

A theme part is one piece of HTML inside a theme. The kinds are header, footer, element, template and email. Everything shown under the Nav, Elements, Templates and Emails tabs is a theme part.

The word template means two different things in the admin panel. Which one depends on where you are:

Where	What it is
Settings → Themes → a theme → Templates	The HTML shell for a whole content type — every post’s detail page, for instance
Pages → Templates (/admin/pages/templates)	A named set of fields (plus HTML, if you add any) that you attach to individual pages through the Template field in the page editor

Docs and Products have their own templates of the second kind, at /admin/docs/templates and /admin/store/products/templates. Details in Themes and templates and Template tags.

Categories vs tags

	Categories	Tags
Nesting	Yes, they have parents	No, one level only
Used by	Several content types, each with its own separate set	Posts only
Address on the site (for posts)	/category/{slug}, or /category/{parent}/{slug} with nested category addresses on	/tag/{slug}
Fields	Name · slug · description · image · Icon SVG · parent	Name and slug only

Each content type’s categories are their own set. Post categories never mix with event categories or product categories. The types with a categories screen are Posts, Events, Books, Staffs, Authors, Tours and Products.

Other words you will meet

Word	Meaning
Slug	The short text used as that item’s URL. Generated from the title, and editable
Published	Visible to the public on your site
Draft	Visible in the admin panel only
Trash	Moved out of the main list, still recoverable
Locale / language	An item’s language code — en, th. Each language is its own item, linked to the others as a translation set
role	A user’s permissions on the site: super_admin, admin, editor, writer

Not every content type uses the same set of statuses. Staffs and Members use active / inactive rather than Published / Draft.

Rename a content type

You can give a content type your own name, for example “Staffs” → “Faculty” or “Docs” → “FAQ”.

1. Go to Settings → General (/admin/settings/general), Admin Menu card.
2. Click the pencil on the row. It appears only on rows your site can see and use, and not on Logs.
3. The dialog has one tab per language of your site. Fill in:
   • Name — the plural or collective name, used in the sidebar, list headings and “All …”.
   • Singular (optional) — used for “Add …”, “Edit …” and “New …”. Left empty, the Name is used. The preview line shows how the admin will read, including a sub-heading such as ”… Categories”.
4. Press Done, then Save Settings. Nothing is saved until you press Save Settings.

Reset to built-in in the dialog removes your names for that row. An empty field always means “use the built-in name”, never a blank menu.

The Store row renames two things: the Store section itself and the products inside it.

A name can be at most 40 characters. It cannot contain <, >, {{, }} or hidden control characters.

Where the new name shows

• In the admin: the sidebar, list pages, page headings, “Add …” / “Edit …” buttons and breadcrumbs. The admin uses your name in the admin panel’s language. If there is none for that language, it uses the name for your site’s default language, and failing that the built-in name.
• On your public site, only on pages in the language the name was written for. A Thai name never appears on English pages; those keep the built-in word. It shows in:
  • the page title of the type’s list pages (browser tab and the title shown when the link is shared),
  • the automatic header menu (the one used while you have no published header menu),
  • search results, when your theme prints {{item.type_label}},
  • llms.txt and the website chat assistant.

What a rename never changes

• Addresses (URLs). /staffs/… stays /staffs/…. Change the address in the Content URLs card on the same page.
• Slugs, template names, loops such as {{#each staffs}}, and the API.
• Headings written inside your theme’s templates. A list page whose template says <h1>Posts</h1>, or a breadcrumb typed into a template, keeps that text. Edit it at Settings → Themes → a theme → Templates. See Themes and templates.
• Words inside longer sentences, such as “View product” or “Delete Newsletter”, keep the built-in word.

Why a menu item is missing

No two sites have the same sidebar. There are four reasons, and this is the order to check them in.

1. The Admin Menu switches

Settings → General (/admin/settings/general) has an Admin Menu card: a list of every content type, each row with a drag handle, an icon, a name and an on/off switch. Drag to reorder the sidebar, switch to hide or show, then save.

The names in this list follow the admin panel’s language. A row you have renamed shows your name with the built-in one in grey after it. The pencil on a row renames that type — see Rename a content type above.

Opening the URL of a type whose switch is off usually shows ”… is not enabled”, with a link to the settings page.

2. Your plan

A row your plan does not include is greyed out: it cannot be dragged, its switch is disabled, and a badge names the plan that unlocks it — Pro or Business.

Type	Seed	Pro	Business
Pages · Posts · Media · Sliders · Forms	Yes	Yes	Yes
Docs · Books · Events · Staffs	Yes (see note)	Yes (see note)	Yes (see note)
Store (product catalogue)	No	Yes	Yes
Orders + Coupons	No	No	Yes
Members · Newsletters	No	No	Yes (see note)

Note: the marked rows also have to clear the experimental condition in point 3. The plan alone is not enough.

A newly created site is on the trial plan, which unlocks every type in this table up front. The experimental condition in point 3 still applies.

Rows that are experimental features (point 3) carry no plan badge, and their switch can be turned on even where the plan does not include them — but the page will then fail to load its data. Treat the table above as the authority: Members needs Business, for example.

Pro gets the product catalogue without the back office, so on Pro the Store menu appears but has no Orders or Coupons inside it.

Opening a store page your plan excludes — /admin/store/orders on Pro — shows ”… is not included in your plan” along with the plan you need.

The plan governs other things too. On Seed, the add-language field in the Languages card is disabled and labelled “Multi-language requires the Pro or Business plan”. Plan details are in Plans and billing.

3. Experimental features

Some features are open only to sites the team has flagged as experimental: Events · Docs · Books · Staffs · Members · Newsletters · Tours.

A site without the flag sees them neither in the sidebar nor in the Admin Menu list — as though they did not exist. A site with the flag sees the row with a yellow Experimental badge.

Put together: an ordinary site without the flag can enable Pages · Posts · Media · Sliders · Forms and Store (subject to plan). If you need one of the others, contact the SeedWebs team.

4. Role permissions

The Settings, Tools and Logs groups filter their sub-items by your role. A group with no sub-items left disappears entirely.

Group	super_admin	admin	editor	writer
Settings, all items	Yes	Yes	Payments only	Group hidden
Tools	Every item	Every item except Reset	Group hidden	Group hidden
Logs	Yes	Yes	Group hidden	Group hidden

Reset is visible to super_admin alone.

Opening a URL your role cannot use shows “Not available for your role” with a button back to the Dashboard. Each role is described in Users and permissions.

The checklist

1. Go to Settings → General → Admin Menu and look for the row.
2. No row at all → it is an experimental feature your site does not have enabled.
3. A row, greyed out, with a plan badge → you need to upgrade.
4. A row whose switch works → it was simply off. Turn it on and save.
5. Rows look normal but the Settings / Tools / Logs group is missing → that is your role. Ask the site’s admin.

If the feature is not in SeedWebs at all, see What SeedWebs does not have.